Terms of service

TERMS OF SERVICE — Thicket & Tail

Last updated: September 19, 2026

1. General By purchasing from Thicket & Tail (thicketandtail.com), you agree to these Terms of Service. We reserve the right to update these terms at any time.

2. Products We sell pet accessories such as grooming tools, walk gear and home items. All product descriptions are as accurate as possible. Colors may vary slightly due to screen settings.

3. Orders & Payment Orders are confirmed upon receipt of payment. We accept major credit cards and other payment methods available at checkout. We reserve the right to cancel orders in case of pricing errors or stock issues.

4. Shipping We ship to the United States. Shipping is free on every order. Delivery times are estimates and may vary. Risk of loss passes to you upon delivery to the carrier.

5. Returns & Refunds We offer a 30-day return policy from the day of delivery. Items must be unused and in original packaging. Return shipping costs are the responsibility of the customer unless the item is defective, damaged or wrong. Refunds are processed within 5 business days of receiving the return. See our Refund Policy for details.

6. Limitation of Liability Thicket & Tail is not liable for any indirect or consequential damages arising from the use of our products.

7. Governing Law These terms are governed by the laws of the United States.

8. Contact For questions, contact us at info@thicketandtail.com.